Shipping and Delivery
Before finalising your purchase, please familiarise yourself with our online shipping and returns policies. Read them thoroughly and contact us if you need further assistance. All prices quoted on this website are in Australian Dollars (AUD).
For small sized items, shipping costs a flat rate of $8.95
For medium sized items, shipping costs a flat rate of $11.95
For larger sized items, shipping costs a flat rate of $24.00
Both flat rates are only available within Australia. Orders are sent via Australia Post
Allow 5-7 business days for delivery within Australia.
For all orders, an article number will be provided with an email confirming that your goods have been sent. The article ID number will allow you to track your goods online.
Our express delivery prices are charged at a flat rate of $15 within Australia. Express delivery is only available within Australia and orders are sent via Express Post. Our studio is located in Mandurah, WA which is not within the guaranteed next day delivery postcode, so please allow for up to 2 business days to receive your goods. Check that your delivery postcode is within the Australia Post Express delivery network.
SHIPPING DELIVERY TIME ESTIMATES
We ship our gift boxes via Australia Post and must, therefore, adhere to their estimated postage times.
Gift Boxes are posted 1-3 business days from purchase and shipping confirmation will be emailed to you with a tracking link once it has been sent.
We cannot guarantee exact arrival times; below are the rough estimates provided by Australia Post. We will have exact tracking information once your order is placed.
|Express Post parcels and Express Post letters||
Next business day delivery
Covers 80% of Australian business addresses, private addresses and Post Office Boxes.
Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.
If your item is for an address outside the Express Post network, we'll use the fastest possible transport links, but it won't be covered by our Next Day Guarantee.
Delivery in 2 or more business days after posting
Covers all of Australia.
Metro - up to 2 business days
Country - up to 5 business days
Metro - up to 3-6 business days, depending on lodgement and destination points
Country - Please ask at your local Post Office