About Us

Pauline Mitchell
My name is Pauline and this is my family! I own and run Hand Crafted Gift Boxes from Mandurah in Western Australia. My business is a curated gift box service company that creates customised and personalised keepsake boxes that mirror our company values of uncompromised quality, imperative sustainability, and unrivalled excellence.

My passion lies in our unified goal of creating and delivering signature keepsake boxes that reflect the giver’s sincere love and undivided attention in coming up with a special gift for a family, a friend, or a loved one (and even for themselves).

My signature keepsake boxes encapsulate a memorable story from the carefully selected products sourced from and within Australia, the exquisitely handcrafted artwork, the sustainable materials used, and the luxurious beauty in every keepsake box itself—all for an intimate and personal gift token that will let you speak from your heart. 



I pride myself on the high-quality products that I can provide to my customers. I source only the very best timber ply wood to use for my hand-crafted boxes. I then delicately engrave your custom design onto your keepsake box. My job doesn’t end there. Once I’ve finished engraving I thoroughly scrutinise my work to make sure that it meets my strict quality guidelines. I select only the finest products to include inside our gift boxes. The baby boxes come packed full of gorgeous gifts like teethers, baby balms, hand-crafted blankets, bamboo muslin wraps and more. I source the very best gifts to include inside our boxes so you don’t have to. I put a great deal of thought and time into the gifts I select to ensure they are perfect for the occasion.



I choose to acquire our products from suppliers which support my promotion of sustainability. I operate using strict preparation, design, sourcing, production and distribution to significantly lower my carbon footprint. All aspects of these processes are scrutinised to find the highest environmentally friendly, low-emission options for distribution. Great gifts shouldn’t cost us the earth, so, I have taken the time to really do the research so that we can minimalise the impact we are having on the planet, not increase it. My suppliers also support and promote a sustainable outcome for their products. Not only is your gift precious and meaningful, it is also sustainable from start, to finish. 



I try to fulfil orders as quickly as I can without compromising on quality. Orders are usually dispatched 2-4 days after the initial order is placed. Once I have created your beautiful gift or keepsake box we will carefully package it and send it out to you. If you are ordering something for a special occasion you should consider placing the order one to two weeks beforehand to ensure your hand-crafted box arrives in time! I also offer international shipping options to accommodate our international customers. Australian customers can request express postage to expedite their shipping times. We also ship to PO boxes and parcel lockers so you can pick up your delivery at a time convenient for you.



When you give the gift of a personalised keepsake box you are giving the receiver something to cherish and keep forever. Depending on the type of occasion, you can expect that the person lucky enough to receive such a thoughtful gift will be reminded of that special time in their life each time they look at their gift. They can also use it to store special mementos from the day they received it and continue to collect other special reminders throughout their lives. My personalised hand-engraved wooden boxes are the perfect gift for weddings, engagements, birthdays, new-born babies, Valentines day, anniversaries, Christmas, milestones, graduations, bereavement, and, remembrance, and more. But, why do we need a reason to give a gift? My gift boxes are also a great ‘just because’ gift. Giving someone something so special without a reason can be just as special and will surely brighten their day.  



I have a following of loyal customers that have been delighted with the gift boxes and keepsake boxes they have received. I have many testimonials from customers all over Australia and believe that you will have the same great experience as they have. My customers are especially impressed with my personalised engraving and I know you will be too. I work hard to give my loyal customers the special products that they order and go above and beyond to ensure that the products they are receiving are un-matched in quality. My values of quality, sustainability and excellence are what set us apart from the rest. I stand by these values and wrap them up in every gift box that we create for my customers.



Not only are my products personalised, they can also be customised! For gift box orders I can swap out items if you would prefer to incorporate something else. I am flexible because I understand that not all gifts will suit everyone! Alongside my customisable keepsake boxes, I can also send a personalised note for that extra special touch. I can also send a blank card if you would prefer so that you can hand-write your own message to that special person. To discuss a customised gift solution, you can contact me via phone, email or contact form which can be found on my contact page where I will be more than happy to help. My memory keepsake boxes come in two different sizes, large and medium. You can read more about the specifications of the sizes on the products pages.